OnePlus, a global mobile technology startup, in association with Servify, the personal device assistance platform which promises to bring brand authorised service to all devices and appliances, has launched ‘OnePlus Care’ app to enable customers to self-diagnose their smartphones and avail free pickup-drop service from their home or office, in case of a need to repair their OnePlus devices. The free pickup-drop service is available across Bangalore, Chennai, Kolkata, New Delhi and Mumbai.
OnePlus is a global startup challenging conventional concepts of technology. Created around the “Never Settle” mantra, OnePlus creates exquisitely designed devices with premium build quality and high performance hardware. OnePlus thrives on cultivating strong bonds and growing together with its community of users and fans.
Servify is a Mumbai-based tech startup founded in late 2015. Servify launched a mobile app that aims to work as a personal assistant for electronic gadgets and appliances where consumers can add their household electronic products and appliance, store the bills, and can access authentic brand authorized service during in-warranty and as well as out of warranty scenarios.
To further provide value to OnePlus customers, Servify is offering a 12 months complementary ‘Accidental Damage Protection Plan’ for all customers buying OnePlus 3 devices. Anyone buying a new OnePlus 3 device in India from Amazon.in can register for this plan within 30 days of purchase by downloading the OnePlus Care app and registering the purchase details on the app.
Elaborating on this customer-friendly initiative, Vikas Agarwal, General Manager at OnePlus India said, “Customer experience is a key focus area and we are proud to offer the OnePlus Care app. We are bringing differentiated superior support structure to our users to elevate their after-sales smartphone experience.”
This association will also enable OnePlus customers to keep their ownership data safe, get proactive service alerts and help them choose the most convenient service mode.
With a common goal of providing exemplary after-sales assistance to all its customers, OnePlus and Servify are confident that this innovative new platform will bring about an exciting change in the way customers use their favorite devices.
